Skip to main content
Logo of Hotel El Faro featuring a lighthouse icon.

Accessibility Information

Property Accessibility Statement

Hotel El Faro is committed to providing an enjoyable and accessible experience for all of our guests. We continually strive to enable accessibility and usability across our physical property and website. Below you will find detailed information regarding our accessible guest rooms, common areas, and features.

Guest Room Accessibility

We offer designated accessible guest rooms designed to provide ample clearance and comfort for guests utilizing mobility devices.

  • Room 102: Ground-floor accessible room featuring wider entry clearances for wheelchair movement, an accessible bathroom equipped with safety grab bars, and a portable shower chair.

  • Room 104: Ground-floor accessible room featuring wider entry clearances for wheelchair movement, an accessible bathroom equipped with safety grab bars, and a portable shower chair.

  • Room 106: Ground-floor accessible room featuring wider entry clearances for wheelchair movement, an accessible bathroom equipped with safety grab bars, and a portable shower chair.

All designated accessible guest rooms feature non-reflective wall signage mounted on the latch side of the doorway.

Property & Common Area Accessibility

Parking & Arrival

  • 4 designated ADA parking spaces located closest to the main entrance.

  • Adjacent loading and unloading aisle designed for car and van access.

  • Level surface from the parking lot to the entrance with no curbs.

  • Dedicated, covered passenger pickup and drop-off area.

  • Dedicated parking area near the entrance specifically reserved for check-in.

Exterior Routes & Entrances

  • Smooth, level walkways connecting all main property buildings without abrupt elevation changes or steps.

  • Step-free exterior walkway extending directly from the parking area to the main entrance and lobby.

Interior Routes & Public Spaces

  • Open hallways integrated with accessible outdoor walkways.

  • Wheelchair-accessible public restrooms located in the lobby, featuring required turning space and support grab bars.

  • Accessible drinking fountain and a guest-accessible telephone available on site.

Dining & Food Service

  • Direct, step-free access from walkways into all food service areas.

  • Dining room layouts designed with clear path space for easy movement of wheelchairs and mobility equipment.

  • Dining tables provided at various heights to comfortably accommodate guests using mobility equipment.

Property Overview & Facility Details

  • Parking & Loading: 4 ADA spaces, van-accessible aisle, level ground, covered drop-off. Located closest to the main lobby.

  • Building Entrances: Step-free walkway from parking to main entrance/lobby. Designated check-in parking spaces available.

  • Guest Rooms: Rooms 102, 104, & 106 are accessible with grab bars and shower chairs. Braille/raised tactile room numbers provided.

  • Public Restrooms: Lobby restrooms feature ADA-compliant turning radius and grab bars. Tactile/Braille signage currently undergoing updates.

  • Dining Areas: Step-free interior routes, wide aisles, multi-height tables. Fully accessible to wheelchairs.

  • Second Floor Access: Upper level accessible via stairways. No elevator available on property.

Additional Information & Reservations

If you have specific questions about our accessibility features or require assistance with booking an accessible guest room, please contact us directly. Accessible rooms are held back and reserved specifically for individuals requiring accessible features.


Website Accessibility Statement

Hotel El Faro is committed to making our website accessible to people with disabilities.

We have designed our website to be accessible for impaired users to see, navigate, interact and understand the content provided as per the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA).

We have tested the functionality of this website with the Google Chrome Accessibility Audit tool. We have also manually tested keyboard-only functionality so that people who use screen readers or can't use a mouse are able to navigate through the website pages efficiently.

We will continue to make every effort to meet evolving accessibility standards.

As we continue to improve our website functionality, we appreciate your concerns and suggestions. We welcome impaired users to share accessibility issues you may find.

Contact Information

Hotel El Faro
4000 Ave Dr Pedro Albizu Campos
Aguadilla, Puerto Rico 00603, USA